5 Common Questions About Buying a Refurbished iPhone Answered

5 Common Questions About Buying a Refurbished iPhone Answered

5 Common Questions About Buying a Refurbished iPhone Answered

The Apple iPhone is arguably one of the most sought-after devices in the world. But because it can be a bit expensive to buy a brand-new one, consumers turn to the next best thing: refurbished iPhones.

Here, we’ll answer five commonly asked questions to help you make an informed purchase decision on a popular refurbished Apple device.

1. What does “refurbished” mean?

Refurbished devices are electronic products previously returned for various reasons. Upon reaching the manufacturer or vendor, these products are checked for defects and repaired (if necessary) to achieve the right level of functionality and performance before being resold.

However, refurbishment is often confused with other terms since different merchants have varying ideas on what it really is. What you should know, however, is that certain labels define the level of refurbishment done on a specific product, as follows:


“Certified” devices are items checked to determine whether they are in good working order. These don’t usually undergo repairs, though, and the phrase “good working order” can vary in meaning for different sellers.


“Refurbished” devices are restored to conditions similar to that of a brand-new item. Some are even labeled as manufacturer- or factory-refurbished, but both are the most expensive of the lot, too.


Some refurbished devices also come from items returned because of defects and other reasons. However, this doesn’t necessarily mean that they are of a lower quality than others. It’s just that these items were previously used (thus, the label “pre-owned”) and have undergone more thorough repairs to achieve a quality fit for a refurbished gadget.

2. Why are refurbished iPhones priced lower than new ones?

One of the many reasons consumers buy refurbished Apple devices is its price. However, some might be wondering (questioning even) why refurbished iPhones have low price tags in the first place.

Refurbished devices from the original manufacturers and reputable dealers often have quality on par with their brand new counterparts. They are also covered by warranties and return policies (be sure to read these before buying).

Some are good as new (and may even be new and never used), but, for some reason, cannot be sold as such. This could be because they are floor models, items returned within the return window, had damaged packaging, or may have some minor defects detected right after purchase. 

Whatever the case, these products have already been tried, tested, and fixed as needed to achieve optimum performance.

Ultimately, refurbished electronics are priced lower primarily because of buyer perception and mentality that non-brand-new items are worth the less money. No one would be willing to buy a refurbished product for the same amount as brand new ones, and both manufacturers and dealers know this.

Still, it is worth noting that the only difference could be just the price.

3. Are refurbished iPhones fake?

No, provided that they are bought directly from Apple or a reputable dealer like Teckzu (more on this later).

4. What are the factors to consider when buying a refurbished iPhone?

In any type of purchase, looking at different prices is a must. Refurbished iPhones are no exception.

Still, you must remember that this isn’t the only factor you should consider. Below are several things you need to think about before buying a refurbished iPhone:

Carrier Compatibility

Many people cannot make the most of their iPhones even if they have the right model because they didn’t check their compatibility with their network provider. To prevent this from happening, confirm where your carrier can activate the device.

Explain the situation to the seller and ask for the phone’s IMEI or MEID number. Then, call the carrier and give them the number to determine whether the phone is compatible.


Although they aren’t brand-new, refurbished devices should also come with a warranty.

This may differ from one seller to another. One dealer can offer 90 days, but for Teckzu, you can get up to a one-year warranty, which covers defects in design, material, or workmanship. This will take the uncertainty that typically comes with buying refurbished devices.

A warranty means the merchant is confident about their products’ quality, as they likely put the product through thorough testing and rigorous inspection before selling.

Plus, if something goes wrong (which might also happen even with brand new devices), you can have your payment refunded, or the device replaced or repaired at the Teckzu repair center. Just remember that this doesn’t cover the loss of the device or any accidental damage.

Also important: Most warranties are considered void if the product has been opened, repaired, or diagnosed by a third party.

Return Policy

Besides a warranty, you should also look for a refurbished iPhone seller’s return policy. Check if it allows “change of mind” as a reason for return and how long you can return it.

Apple offers a 14-calendar-day return in the spirit of the buyers’ free-will and interest. Teckzu also accepts returns within the same return period, after eligibility and original documentation and condition are verified.

5. Where is the best place to buy a refurbished iPhone?

Besides getting it straight from Apple, you can also buy high-quality refurbished iPhones from reputable dealers like Teckzu.

To determine if you’re in the right place, check recommendations and customer reviews. You can also look for accreditations from quality control bodies like The Asset Disposal and Information Security Alliance (ADISA) to verify the quality of products a refurbisher offers its customers.

Your Top Questions Answered

Making an informed decision about something will depend on how much information you have about it. Knowing the answers to the top questions listed here should serve as a good start when buying refurbished products.

Browse our latest iPhone devices and reach out to our team for any concerns and queries. We’d be delighted to help.

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